To return a Valley Promo product: Please email, phone or stop in at our local facilty.
What can be returned: Most of the items we sell can be returned. All returns must be in their original packaging. Items to be returned must be in new condition. If there is any noticeable wear, the item(s) simply cannot be returned.
What cannot be returned: No returns will be accepted after 30 days of receipt of purchase. Custom embellished Items cannot be returned. Misordered items cannot be returned. Items that are not in their original packaging cannot be returned. Items with noticeable wear cannot be returned. Items must be in like new condition to be eligible for return, exchange or store credit.
Returns for refund, exchange or store credit: must be made within 30 days of receipt of purchase.
Shipping charges for products returned: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.
To return your items
813 Lake Ave
Gothenburg, NE 69138